Case Studies
USAA Agile website
Served as a User Experience consultant and created a design system that improved user interactions and facilitated communication for the bank's agile transformation.
HealthKid Mobile App
A product design project with a smooth user experience for busy parents to navigate their children's dietary restrictions.
War on cancer Mobile App
Design Sprint for a Mobile App by merging screens and condensing information to simplify the user flow in the post creation process
Process
I use a heuristic evaluation with a systematic measuring system to enhance the user experience, prioritize improvements, and track progress! After, I document all findings to use as a universal solution in everything I design.
01
Discover
In the discovery phase of my design process, I am a detective gathering evidence. Through investigative work, I start by framing user problems to get an initial direction on identifying opportunities to improve.
Define
The "5 Whys" method in UX helps me dig deeper into the issues users are experiencing. I use a heuristic evaluation to measure the severity of a problem and understand the underlying causes to facilitate defining a solution.
02
Develop
Now, I think of myself as a seamstress! In the develop phase, I have to customize my designs and tailor them to user's needs. This is my process of creating highly personalized and unique solutions.
03
Deliver
I encourage communicating and maintain open channels for feedback to address any issues or discrepancies, after iterating, I ensure I've meet user needs and expectations effectively and trust that design vision is accurately translated.
04
01
Discover
In the discovery phase of my design process, I am a detective gathering evidence. Through investigative work, I start by framing user problems to get an initial direction on identifying opportunities to improve.
Define
The "5 Whys" method in UX helps me dig deeper into the issues users are experiencing. I use a heuristic evaluation to measure the severity of a problem and understand the underlying causes to facilitate defining a solution.
02
Develop
Now, I think of myself as a seamstress! In the develop phase, I have to customize my designs and tailor them to user's needs. This is my process of creating highly personalized and unique solutions.
03
Deliver
I encourage communicating and maintain open channels for feedback to address any issues or discrepancies, after iterating, I ensure I've meet user needs and expectations effectively and trust that design vision is accurately translated.
04
01
Discover
In the discovery phase of my design process, I am a detective gathering evidence. Through investigative work, I start by framing user problems to get an initial direction on identifying opportunities to improve.
Define
The "5 Whys" method in UX helps me dig deeper into the issues users are experiencing. I use a heuristic evaluation to measure the severity of a problem and understand the underlying causes to facilitate defining a solution.
02
Develop
Now, I think of myself as a seamstress! In the develop phase, I have to customize my designs and tailor them to user's needs. This is my process of creating highly personalized and unique solutions.
03
Deliver
I encourage communicating and maintain open channels for feedback to address any issues or discrepancies, after iterating, I ensure I've meet user needs and expectations effectively and trust that design vision is accurately translated.
04
01
Discover
In the discovery phase of my design process, I am a detective gathering evidence. Through investigative work, I start by framing user problems to get an initial direction on identifying opportunities to improve.
Define
The "5 Whys" method in UX helps me dig deeper into the issues users are experiencing. I use a heuristic evaluation to measure the severity of a problem and understand the underlying causes to facilitate defining a solution.
02
Develop
Now, I think of myself as a seamstress! In the develop phase, I have to customize my designs and tailor them to user's needs. This is my process of creating highly personalized and unique solutions.
03
Deliver
I encourage communicating and maintain open channels for feedback to address any issues or discrepancies, after iterating, I ensure I've meet user needs and expectations effectively and trust that design vision is accurately translated.
04
Wanna know more about me?
Let's chat about the future of UX!